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Company Profile01 / 39
Company Profile

People, operations and technology — connected by practical execution

An overview of The Prism Services, our capabilities, team, clients and the ways we support organisations from requirement to embedded improvement.

4

Integrated core practices

24

Technology capabilities

12

Team profiles

22

Selected clients

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Purpose and principles03 / 39

Purpose & delivery

How The Prism Services works

The Prism Services was established to close the gap between advice and implementation. We help organisations identify performance issues, clarify ownership, strengthen capability and execute practical improvements across connected business functions.

Mission

Provide dependable people, operational and digital solutions that help organisations perform better and individuals make stronger career decisions.

Vision

Be a trusted multidisciplinary consulting partner for organisations in Pakistan and international markets.

Client promise

A named consultant, a clear scope, responsible communication and work designed for practical implementation.

Working values

Integrity, confidentiality, respect for people, evidence-led thinking and accountability for every agreed deliverable.

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Core service portfolio05 / 39

Remote operational support

Back Office Services

Build a dependable extension of your team for accounts, payroll, workflows, reporting and day-to-day business administration.

Modern businesses no longer need every operational function to sit inside the same office. With the right systems, controls and communication rhythm, a remote back-office team can reduce administrative pressure while improving visibility and consistency.

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Accounts Support

Day-to-day bookkeeping coordination, records organisation, invoice tracking and management reporting support for better financial visibility.

Payroll Coordination

Structured payroll inputs, attendance consolidation, salary processing support and employee record management with clear controls.

Workflow Administration

Documented processes, ownership matrices, approval flows and follow-up systems that help work move without unnecessary delays.

Content & Documentation

Business documents, internal communication, reports and content workflows organised around a consistent review and approval process.

Organisation Architecture

Role clarity, task allocation and reporting structures designed to connect people, resources and responsibilities more effectively.

Business Support Consulting

Focused advisory for operational bottlenecks, recurring administrative problems and processes that need to be simplified or delegated.

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Core service portfolio06 / 39

People, process and performance

HR Consulting & Outsourcing

Strengthen your organisation with practical HR outsourcing, recruitment, audit, policy, learning and human-capital advisory services.

People systems have a direct effect on productivity, compliance, retention and customer experience. When roles are unclear or HR processes are inconsistent, even capable teams lose momentum.

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Total HR Outsourcing

An outsourced HR function covering agreed operational and advisory responsibilities while your leadership focuses on the core business.

Payroll Management

Payroll inputs, attendance, employee data and processing coordination organised through controlled and repeatable procedures.

Talent Identification

Role profiling, sourcing, screening and selection support for blue-collar, professional, managerial and leadership hiring.

Learning & Development

Training needs analysis, workshops and capability-building interventions connected to organisational and role requirements.

Human Resource Audit

A structured review of HR records, policies, processes, controls and practices to identify risks and improvement priorities.

Human Capital Consulting

Organisation design, performance frameworks, workforce planning and employee-engagement support aligned with business goals.

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Core service portfolio07 / 39

Clarity for important career decisions

Career Advisory & Counselling

Make a more deliberate academic or professional decision with structured guidance for students, graduates, professionals, leaders and parents.

Career decisions influence income, confidence, family expectations and long-term opportunity. Choosing only what appears easy or popular can create expensive setbacks later, especially when personal strengths and market realities are not considered together.

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College & University Counselling

Guidance on subjects, majors, institutions, admissions, scholarships and study plans based on interests and realistic opportunities.

Professional Career Planning

Career direction, job-search strategy, skills planning and progression support for fresh graduates and experienced professionals.

Motivation & Focus

A structured conversation to identify the causes of low direction, rebuild momentum and turn broad concerns into manageable actions.

Opportunity Exploration

Review academic, employment, entrepreneurial and skill-development options before committing time and money.

Parent Guidance

Support for parents balancing a child’s interests, performance, market realities and family expectations.

Leadership & Transition Guidance

Decision support for professionals stepping into leadership, considering a major transition or planning the next stage of their career.

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Core service portfolio08 / 39

Technology, visibility and growth

Digital Enterprise Solutions

Modernise how your organisation operates and presents itself through digital transformation, websites, IT services, SEO, marketing and design.

Digital transformation is not simply the purchase of new software. It is the practical redesign of how customers, employees, information and business processes connect.

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Digital Transformation

Process assessment, technology planning and implementation support designed around measurable operational or customer outcomes.

IT Services

Practical technology support, systems coordination and solution guidance to keep business operations dependable and secure.

Digital Marketing

Campaign planning, content direction and digital channel support focused on reach, engagement and qualified business interest.

Website Design & Development

Responsive, accessible and conversion-aware websites that communicate credibility and make it easy for users to take action.

Search Engine Optimisation

Technical SEO, keyword mapping, on-page optimisation and content planning that improve search visibility over time.

Branding & Graphic Design

Brand identity, marketing collateral and visual systems that create a consistent and professional presence across channels.

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HR capability09 / 39

Human resources

Recruitment services

Recruitment, learning, relations and HR operations

Executive search
Head hunting
Online recruitment
International recruitment
Middle East recruitment campaigns
Campus recruitment
Bulk recruitment and outsourcing
Crew manning
Sales-force recruitment
CSR and specialist hiring
Software and engineering recruitment
Blue-collar to C-level hiring
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HR capability10 / 39

Human resources

Learning & development

Recruitment, learning, relations and HR operations

Corporate training
Customised learning programmes
Online and blended learning
Soft-skills training
Technical training
Academic training
Group training
Sales training
Leadership development
Career and employability workshops
Training-needs analysis
Learning evaluation and follow-up
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HR capability11 / 39

Human resources

Industrial relations

Recruitment, learning, relations and HR operations

Employment contracts
Collective bargaining
Labour disputes
Employee welfare
Labour-law advisory
Safety and health regulations
Statutory compliance
Anti-discrimination practices
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HR capability12 / 39

Human resources

Employee relations

Recruitment, learning, relations and HR operations

Employee communication
Conflict resolution
Employee engagement
Employee well-being
Employment-law guidance
Contractual agreements
Labour relations
Legal and policy compliance
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HR operations13 / 39

HR capability

Recruitment, learning, relations and HR operations

Payroll management

Payroll processing coordination, tax and report support, allocation controls and employee documentation.

Employment engagement

Engagement systems that improve communication, belonging, ownership and the employee experience.

Organisation development

Structure, capability, behaviour, performance and change initiatives aligned with business direction.

Contractual labour

Temporary and assignment-based workforce support through clearly documented arrangements.

Policy making

Problem identification, policy formulation, stakeholder review, implementation and evaluation.

Organisational structure

Role clarity, reporting relationships, centralisation, hierarchy and departmental design.

Salary surveys

Role, industry, geography and organisation-size comparisons for evidence-led reward decisions.

Background checks

Candidate and business verification support aligned with the agreed hiring and risk process.

HR and compliance audit

A structured review of HR processes, documentation, policy compliance and operational effectiveness.

Total HR outsourcing

End-to-end or modular HR operations delivered as an accountable extension of the client team.

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Digital capability14 / 39

Technology & digital

Connected digital capability across automation, CRM and web platforms.

An overview of The Prism Services, our capabilities, team, clients and the ways we support organisations from requirement to embedded improvement.

AI Automation & Voice Agents

AI calling, booking, qualification, support and document workflows connected to real operating systems.

CRM & Revenue Operations

CRM implementation, migration, pipeline design, lead routing and revenue workflows with clear ownership.

Custom Websites, Portals & CMS

Conversion websites, portals, CMS platforms, dashboards, apps, design, marketing, branding and maintenance.

Cyber Security

Security assessment, vulnerability management, access control, hardening, monitoring, incident readiness and practical risk reduction.

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Technology service family15 / 39
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Technology service family16 / 39

Technology service family

CRM & Revenue Operations

CRM implementation, migration, pipeline design, lead routing and revenue workflows with clear ownership.

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Technology service family17 / 39

Technology service family

Custom Websites, Portals & CMS · 1 of 2

Conversion websites, portals, CMS platforms, dashboards, apps, design, marketing, branding and maintenance.

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Technology service family19 / 39
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Delivery model20 / 39

Delivery model

From requirement to embedded improvement

An overview of The Prism Services, our capabilities, team, clients and the ways we support organisations from requirement to embedded improvement.

01

Understand

Clarify the challenge, users, current process, desired result, constraints, urgency and decision ownership.

02

Diagnose

Review evidence, systems, data, responsibilities, dependencies, risk points and capability gaps.

03

Design

Translate the requirement into a practical scope, workflow, deliverables, milestones and success measures.

04

Deliver

Execute in reviewable stages with clear communication, testing, documentation and visible ownership.

05

Embed

Transfer knowledge, support adoption, document the operating model and clarify ongoing responsibilities.

06

Improve

Review real outcomes, address exceptions and prioritise evidence-led improvements after launch.

Focused assignment

A clearly defined audit, recruitment campaign, workshop, website, automation or advisory requirement with agreed outputs.

Phased implementation

Discovery, design, build, rollout and optimisation for initiatives that need controlled evolution and regular review.

Ongoing capability

Recurring HR, operations, technical or improvement capacity with priorities managed through a visible backlog.

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Sector exposure21 / 39

Cross-sector experience

Different industries. The same need for clear ownership and dependable execution.

The Prism Services was established to close the gap between advice and implementation. We help organisations identify performance issues, clarify ownership, strengthen capability and execute practical improvements across connected business functions.

From requirement to embedded improvement

Delivery model

Oil & Gas01
Technology02
FMCG03
Pharmaceuticals04
Healthcare05
Retail06
Automotive07
Marine & Offshore08
Manufacturing09
Textiles10
Education11
Professional Services12
Construction & Furnishing13
Social Impact14
Startups & SMEs15
Enterprise Operations16
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Our team22 / 39
Muhammad Naveed Iqbal

The Prism Services

Muhammad Naveed Iqbal

Founder & CEO

Professional profile

Experience aligned with practical delivery.

As a seasoned and results-driven Human Resources professional with over 12 years of experience, I possess a unique blend of strategic vision, operational expertise, and passion for empowering teams to achieve their full potential. Throughout my career, I have developed a strong ability to align HR strategies with organizational goals, driving employee engagement, optimizing performance, and fostering a positive workplace culture.

Core areas

RecruitmentTalent ManagementTraining and DevelopmentCompensationEmployee Relations
Connect with Muhammad
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Our team23 / 39
SK

The Prism Services

Saher Khan

Lead Consultant – Talent Acquisition

Professional profile

Experience aligned with practical delivery.

Experience with determination to achieve my ambitions and a definite plan to execute them has defined my progress as an individual, and has also paved the way for my career path. Competitiveness is what drives me to pursue excellence in all my endeavors. I am a self-motivated and highly passionate individual with vast experience in recruitment, onboarding, online training programs and grievance handling, across Oil & Gas, Automotive, Information Technology, Hospital, Pharma, Retail, FMCG, Marine, Offshore, Chemical and Medical Technical sectors, from blue collar to C-level positions.

Core areas

Talent Acquisition & RecruitmentExecutive & C-Level HiringEmployee OnboardingTraining & DevelopmentEmployee Relations & Grievance HandlingWorkforce Planning & HR OperationsStakeholder & Client Management
Connect with Saher
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Our team24 / 39
Muhammad Yousuf Darbari

The Prism Services

Muhammad Yousuf Darbari

Lead Consultant – Advisor IR, ER & Legal Affairs

Professional profile

Experience aligned with practical delivery.

Strategic business partner, playing an innovative role for the change process and assessing business challenges to attain revenue goals. An effective team member for achieving business growth and profitability objectives, cost centre approach as well as customer satisfaction. Able to understand the transitional phase of an underperforming organization into a highly effective one through accelerating overall efficiency improvement.

Core areas

Strategic Business PartnershipChange ManagementBusiness Growth & ProfitabilityRevenue & Cost OptimizationOperational Efficiency ImprovementBusiness TransformationCustomer Satisfaction & Stakeholder Management
Connect with Muhammad
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Our team25 / 39
Shuja Ahmed

The Prism Services

Shuja Ahmed

Lead Consultant – Organization Development

Professional profile

Experience aligned with practical delivery.

Shuja Ahmed completed his MBA from the Institute of Business Administration (IBA) – Karachi and started his professional career in April 1999. His experience spans five functional areas: Organizational Development, Human Resource Management, Business Automation & ERP Implementation, Business Process Re-engineering & Business Integration, and Project Management. Training and development is his passion, which he pursues by developing and conducting professional workshops related to Human Resource Management, Organizational Development and Personal Effectiveness.

Core areas

Organizational DevelopmentHuman Resource ManagementBusiness Process Re-engineeringERP & Business AutomationBusiness IntegrationProject ManagementTraining & Professional Development
Connect with Shuja
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Our team26 / 39
Muhammad Sheeraz Shaikh

The Prism Services

Muhammad Sheeraz Shaikh

Lead Consultant – Technical Operations

Professional profile

Experience aligned with practical delivery.

Sheeraz brings years of expertise in spearheading technological advancements. His leadership has been marked by a commitment to excellence, driving teams to surpass project goals and deliver cutting-edge solutions. His ability to align technology solutions with business objectives, foster client satisfaction and engage in continuous learning showcases his dedication to staying ahead in the fast-paced tech landscape. Sheeraz also actively contributes to community building and mentorship within the tech industry.

Core areas

Technical Leadership & Team ManagementAI & Intelligent AutomationCustom Software DevelopmentSolution Architecture & System DesignProject Delivery & Technical StrategyBusiness & Technology AlignmentClient Management & Technical Mentorship
Connect with Muhammad
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Our team27 / 39
Khowla Ashar

The Prism Services

Khowla Ashar

Lead Digital Growth & Partner Digital Solutions

Professional profile

Experience aligned with practical delivery.

She is a results-driven Digital Growth Specialist with 4+ years of experience in developing data-driven strategies that improve online visibility, qualified traffic, lead generation, and revenue growth. Her expertise spans SEO, Local SEO, AEO, Technical SEO, content strategy, and conversion optimization across service-based businesses, local brands, eCommerce, and lead-generation platforms. She combines search strategy, performance analysis, and growth-focused execution to strengthen digital presence and deliver measurable business outcomes.

Core areas

Digital Growth StrategySEO & Technical SEOLocal SEO & AEOContent StrategyLead GenerationConversion OptimizationPerformance Analytics & Growth Marketing
Connect with Khowla
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Our team28 / 39
Adil Mahmood

The Prism Services

Adil Mahmood

Business Development Manager - Digital Solutions

Professional profile

Experience aligned with practical delivery.

He is a Business Development Manager – Digital Solutions with strong experience in identifying business opportunities, understanding client requirements, and translating operational challenges into technology-driven solutions. His role involves promoting digital transformation services, coordinating with technical teams, managing client relationships, and developing solution proposals across areas such as custom software development, web platforms, automation, AI-enabled solutions, and business process optimization. With a strong commercial and operational background, he bridges the gap between business needs and technical execution to support revenue growth and long-term client partnerships.

Core areas

Digital Solutions Business DevelopmentClient Requirement AnalysisAI & Automation Solution ConsultingCustom Software & Web SolutionsDigital Transformation StrategySolution Proposal & Client ManagementSales Strategy & Revenue Growth
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Our team29 / 39
Anjum Riaz

The Prism Services

Anjum Riaz

OD & Career Counceling Consultant

Professional profile

Experience aligned with practical delivery.

Anjum Riaz is an experienced HR & Organizational Development professional with expertise in building people strategies, strengthening organizational structures and improving HR systems. He works closely with business leaders to address workforce and organizational challenges through practical, scalable solutions. His experience spans HR strategy, organizational restructuring, performance management, talent development, workforce planning, employee engagement and AI-enabled HR practices, with a strong focus on improving accountability, workforce capability and sustainable business growth.

Core areas

HR Strategy & Organizational DevelopmentArtificial Intelligence in HRWorkforce & Succession PlanningPerformance & Talent ManagementLearning & Leadership DevelopmentHR Policies, SOPs & ComplianceOrganizational Restructuring & Process Improvement
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Our team30 / 39
FS

The Prism Services

Farah Saleem

Lead Consultant – Audit & Compliances

Professional profile

Experience aligned with practical delivery.

Dedicated to excellence, Farah has a diverse educational background, including a Masters from Pakistan, Matriculation in India, and primary education in Dubai. With a commitment to continuous learning, she holds an MBA in Human Resources and a Post Graduate Diploma in Human Resource Professional Certification (CHRP). Recognized as an IRCA approved Lead Auditor in OHSAS 18001, she is also certified by IOSH and NEBOSH, and holds a Certified First Aider with CPR from the Pakistan Red Crescent Society. With 24 years of experience, she brings a wealth of knowledge in Executive C-Suite Management, Human Resources, and Environment, Health and Safety Management.

Core areas

Executive & C-Suite ManagementHuman Resource ManagementEnvironment, Health & Safety ManagementOccupational Health & Safety ComplianceHR Strategy & People ManagementRisk Assessment & Safety AuditingLeadership & Organizational Management
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Our team31 / 39
JM

The Prism Services

Jaweria Majeed

Digital Marketing Specialist

Professional profile

Experience aligned with practical delivery.

Jaweria is a dynamic Digital Marketing Specialist with a keen eye for crafting impactful online strategies. Armed with a Bachelor's degree in Marketing and extensive experience across diverse industries, she excels in leveraging digital channels, including social media, SEO and paid advertising, to drive successful campaigns. Her strategic mindset, coupled with proficiency in data-driven decision-making, has consistently resulted in increased brand visibility and engagement.

Core areas

Digital Marketing StrategySocial Media MarketingSearch Engine Optimization (SEO)Paid Advertising & PPCContent & Campaign ManagementData Analytics & Performance OptimizationBrand Awareness & Audience Engagement
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Our team32 / 39
RF

The Prism Services

Rukhsar Fatima

Specialist – HR Operations

Professional profile

Experience aligned with practical delivery.

As a Human Resources Professional, she is dedicated to strategically aligning organizational goals with a skilled and motivated workforce. Her multifaceted role encompasses talent acquisition, employee relations, training and development, performance management, compensation and benefits administration, HR compliance, and workforce planning. Her skills include strong interpersonal communication, knowledge of employment laws, proficiency in HRIS tools and strategic thinking.

Core areas

Talent Acquisition & RecruitmentEmployee RelationsTraining & DevelopmentPerformance ManagementCompensation & Benefits AdministrationHR Compliance & HRISWorkforce Planning & HR Strategy
Connect with Rukhsar
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Our team33 / 39
Shahid Rashid

The Prism Services

Shahid Rashid

Director Business Planning

Professional profile

Experience aligned with practical delivery.

Director Business Planning at The Prism Services.

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Testimonials34 / 39

Testimonials

What clients value about working with us.

A snapshot of the trust, responsiveness and practical delivery clients expect from The Prism Services.

The Prism Services helped us bring people, process and delivery into one practical roadmap. Their team stayed responsive, clear and dependable throughout the engagement.

Client feedback

Operations stakeholder

We valued the mix of HR insight, operational support and digital capability. The recommendations were useful and the implementation support was hands-on.

Client feedback

Business partner

The digital side of the engagement moved smoothly and gave us confidence that execution would match the advisory work, including cyber security support where needed.

Client feedback

Project sponsor

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Our locations35 / 39

Our locations

Local presence. Connected delivery.

Meet, call or work with The Prism Services through our active office locations.

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Selected clients36 / 39

Organisations represented in the current website portfolio

Selected clients and valued collaborations.

Explore the detailed company profile of The Prism Services, including company purpose, HR and operational services, technology capabilities, delivery model, team, clients and contact details.

Aashaoury Furniture & Furnishing Solutions logo

Aashaoury Furniture & Furnishing Solutions

Progressive Group logo

Progressive Group

Synergy Corporation logo

Synergy Corporation

Nelson Paints & Specialty Coatings logo

Nelson Paints & Specialty Coatings

Shangrila logo

Shangrila

POSH logo

POSH

Youngs logo

Youngs

Premium Textile Mills logo

Premium Textile Mills

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Selected clients37 / 39

Organisations represented in the current website portfolio

Selected clients · 2 of 3

More organisations and institutions supported by The Prism Services.

Sustainable Energies logo

Sustainable Energies

Dahlawi Manpower Recruiting logo

Dahlawi Manpower Recruiting

Zong 4G logo

Zong 4G

Hamdard logo

Hamdard

Hamdard University Hospital logo

Hamdard University Hospital

Pakistan National Shipping Corporation logo

Pakistan National Shipping Corporation

NED University of Engineering & Technology logo

NED University of Engineering & Technology

Indus University logo

Indus University

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Selected clients38 / 39

Organisations represented in the current website portfolio

Selected clients · 3 of 3

More organisations and institutions supported by The Prism Services.

DHA Suffa University logo

DHA Suffa University

Herbion logo

Herbion

ChildLife Foundation logo

ChildLife Foundation

HANDS logo

HANDS

Lucky Textile Mills Limited logo

Lucky Textile Mills Limited

Hamdard University logo

Hamdard University

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Contact39 / 39

The Prism Services

Tell us what your organisation needs next

We will help define a practical scope and the right team to deliver it.

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